Refund Policy
We want you to feel confident when you register. This policy explains our cancellation and refund terms for the 3-Day Live Masterclass and related programs offered by Kite Braining Institute.
Last Updated: September 18, 2026
1. Eligibility for Refund
Since our masterclass is a live, digital program with limited seats, refunds are handled on a case-by-case basis. A refund request must be submitted in writing to memorytamil@gmail.com at least 48 hours before the first scheduled session.
2. Refund Window
- Cancellation 48+ hours before the batch: Full refund of the registration fee, processed within 7–10 working days.
- Cancellation within 48 hours or after the batch begins: No refund will be issued, as the seat has been reserved and resources allocated.
3. Cancellation by Kite Braining Institute
If we cancel or reschedule a batch and you are unable to attend the new dates, you will receive a full refund or the option to join a future batch at no extra cost.
4. How Refunds Are Processed
Approved refunds are credited back to the original payment method used at registration. Depending on your bank or payment provider, it may take 7–10 working days for the amount to reflect in your account.
5. Non-Refundable Items
Any convenience fees, payment gateway charges, or third-party processing fees are non-refundable. Recordings or materials accessed before a refund request also make that portion non-refundable.
6. Requesting a Refund
To request a refund, email us with your registered name, phone number, and payment details. Our team will review and respond within 2–3 working days.
7. Contact Us
For refund or cancellation queries:
Email: memorytamil@gmail.com
Phone: +91 9994882505
Location: Trichy, Tamil Nadu, India
